Refund policy

Returns & Refunds Policy

Content:

We want you to be satisfied with your Loamless order.

Defective or Faulty Items
If you receive a product that is faulty or damaged, please contact us within 7 days of delivery. We will arrange a replacement or refund for eligible items.

Returns
We are unable to accept returns on certain items. Any products that cannot be returned will be clearly marked before purchase.

Refunds
Approved refunds will be processed back to the original payment method. Please allow a few business days for the refund to appear, depending on your bank or payment provider.

How to Request a Return or Refund
Please contact us through the Contact page with your order number and details of the issue. Our team will guide you through the next steps.

We are committed to resolving any product issues fairly and promptly.